The Vital CA - BASIC

This one day program will help open your CA's eyes to the potential they have at the front desk. 

The client experience in your office is important both on and off the adjustment bench.

I talk about CHIROPRACTIC (in layman's language!) to help CA's gain a deeper understanding of the body's ability to heal...once they understand the value of Chiropractic I believe they are better able to communicate with your clients.

I won't share any fancy science but I will share through my own life experiences what I have come to know and love - CHIROPRACTIC.

I will also look at some basic front desk tips to enhance the client experience along with some great internal marketing ideas.

Your CA's will also get the chance to ask questions and share ideas with other CA's from around the UK and Europe.....one of the things most CA's report to me as being valuable.

The Vital CA is broken down in to four main areas:

VISION, COMMUNICATION, SYSTEMS AND MARKETING

Within those areas we will tackle the hot topics for CA's.

1. Recalling and Managing Patients

2. Chiropractic Knowledge and its use at the front desk

3. Educating patients towards greater health

4. Collecting fees

5. Time management at the front desk

6. Efficient Appointment booking

7. Understanding Chiropractic Terminology

Throughout the day we will look at how these challenges can be overcome and discussing some simple solutions.

Come along prepared to have some fun, learn some new ideas and see the possibilities that the CA role has. BOOK NOW

___________________________________________________________________________

**Here's what others are saying....**

I loved the way the course was structured - the way we could incorporate your recommendations into our current procedures and systems without having to reinvent the wheel. And I felt it was very important for both CA’s to hear a similar message from a 3rd party. Andrew M

I could write a huge long list of all the amazing benefits we have noticed once our CA's attend Melissa courses. However, quite simply, if you want to build a super star team and help develop the best CA's imaginable to ensure your practice excels then attendance at the 'vital CA' is a must! Melissa's training is unrivalled and outstanding! I cannot rate her or her courses highly enough! Kelly McLaughlin DC Reading

I have taken my team to several training programs over the years and the 'Vital CA' has proven invaluable. It provides first hand experience, practical advice and inspiration in equal measure. A must for all Chiropractic team members, both new or experienced. Rebecca Vickery Edinburgh

We came all the way from Belgium, 3 CA's and one chiropractor because we simply do not have this contents offered over here in Belgium. What makes chiropractic different from anything else is one of the major and first things any CA should know. Melissa explains it very clear and it all comes from her own experience having worked in different practices. So what she brings can easily be applied to any practice. We are all very glad we attended and intend to come back. Nick Verhulst.

I attended the C.A chiropractic course in September, I found this to be a very interesting and informative course. I was able to bring back ideas of how to improve the clinic I work in, one of Melissa's idea that I was particularly impressed with, was that every month her clinic had a different theme, that would be of interest to patients. CA London

It was also lovely to meet other C.A's from different clinics all over the country, having a chat and discovering how they conduct their clinic. I think this course is a good idea for C.A to attend, an efficient C.A makes a happy clinic. Leela London

We, as a team, attended Melissa's Effective CA Seminar early this year. Melissa has been involved with chiropractic for a long time and her knowledge and expertise shone through her consummate and easy delivery. She engaged us all with her stories and ideas, all of which made perfect sense. We have implemented some simple changes to our office which have made a massive difference to our effectiveness as a team. In short; if you need to know how to run a slick, system orientated front desk, that is totally focused on delivering the best experience for the guests/patients in your office: call Melissa! Fulwell Chiropractic Newcastle

This event will sell out - limited places 

Send an email to : melissaasandford@gmail.com for any queries or alternative seminar dates.

Bespoke CA Training Days

If you would like to explore the possibility of an onsite CA Training experience then fill out the form below and one of the team will get in touch.